About the company

RK Tooling System Sdn Bhd

RK Tooling System Sdn Bhd was established in 2006 with a paid up capital of RM 25,000 providing limited services. Today we have grown to be a company with 50 employees and a paid up capital of RM 1,250,000.00 providing a diverse range of services.

RK Tooling System Sdn Bhd is in the business of making all types of tools, moulds, dies, jigs and fixtures and machinery spare parts, automotive spare parts and auto-machines and providing effective tooling and engineering solutions.

Provision of welding and fabrication services has also become part of our mainstream activities though they were started to fulfil ad hoc requests from our customers. Fabrication and building of gears, repairs, improvisations and enhancements thereof and rebuilding and refurbishment of valves are areas of expertise that we have added over the years. Our services in this area is so wide and includes continuous and focused engineering projects and shut down works.

 

We have consistently achieved growth in our turnover, profitability and customer satisfaction indicators. Having built good reputation as a reliable corporate partner we have a strong relationship with not only our happy and satisfied customers but also with suppliers and our business associates from whom we are able to draw upon as and when required.

Our business philosophy has been to provide effective solutions to whatever operational issues our customers may have in a friendly and timely manner bearing in mind always the impact of our actions to the environment and nature and the need to prevent wastage of materials and consumables.

Vision

To be the preferred partner that provides the most cost efficient tooling, fabrication and engineering products, services and solutions for manufacturing companies and grow to have the strength of a conglomerate but with the agility of a small company.

Mission

Make and provide long lasting and innovative products and solutions by taking a fresh look and thinking out of the box, avoid excesses, cause no wastage of materials, time and financial resources, using customer satisfaction as a yardstick and business as an inspiration.

Quality Policy

We are commited to provide superior quality precision finishing services which meet our customers’ requirements.

We are committed to exceed our customers’ expectations through continuous improvement initiatives and effective quality management system.

Quality Objectives

  • Provide our customers with “high quality products”.
  • Eliminate customer complaints through appropriate measures.
  • Increase sales volume by 10% annually.
  • Eliminate misparted delivery to customers.
  • Maintain 90% employee competency at all times.
  • Maintain machine downtime at no more than 4% per annum with ultimate objective of achieving 0% downtime.
  • Ensure quality management system implementation.
  • Provide comprehensive trainings at all levels.